eBay protects it’s fraud sellers more than the buyers, don’t spend your hard-earned money on ebay.
Recently I bought a dell N4050 laptop from eBay India from a seller which eBay featured every where and recommended in emails. I wouldn’t normally buy products without warranty, specially the electronics. The listing clearly stated that I could get repaired from Dell.
“If onsite warranty not available at your place we will get the laptop pickup from your place & get it repaired”
You can check the product listing before ebay remove it here. They buyer is clickbuy.in whom ebay features daily in their deals, emails, and in search results.
The laptop started having problems with in a month, I emailed the seller regarding it and did not get a reply for two weeks. I tried calling him during this time, but he would never attend any calls. Finally after two weeks, a lady answered my call, and when I told her about the problem and showed her the warranty promise, she told that it’s a mistake and I have to ship the laptop to them (which would cost me 500+ bucks, and the trouble and time it will take to pack it ) and they will check it.
I told her that I will not send the laptop, I live in a metro please have someone repaired it at my place or arrange an appointment with dell service center here. Then she started saying the only way to get this fixed is to send it back to them, I can not report this to ebay as they wont listen to my claims and they are on their side, and she started accusing me of using f words and hung up the phone, and I haven’t been able to reach them after that.
I tried eBay customer support, but they were useless as ever, a bunch of morons. Their only answer was I have to get it settled with the seller.
A friend of mine is also having a problem with the same seller, his laptop display isn’t working and unfortunately he shipped it back to them it’s been over two months he still did not get it back and the worst thing is eBay is not of any help and you can not reach the seller.
Please be careful while you shop on eBay, do not buy products with seller warranty. They hide a lot of things from you, with seller warranty you have to ship the product back to them to get it repaired which would cost you a lot, and you will have to pay them to ship it back. Also once the product is in their hands, they will find more ways to rip you.
See how they made warranty sound so simple
Things to watch while shopping on eBay
- Most products on eBay are knock offs and smuggled goods. Don’t fall for their cheap prices.
- Never buy products with seller warranty.
- Check for seller score, anything less than 99 is bad and the seller should not be trusted.
- As far as possible, try to avoid shopping on eBay. Don’t get yourself into trouble for few hundred bucks, get it from a retailer at your place or try flipkart.
List of fraud sellers on eBay
- Clickbuy.in, all the products sold by this seller are knock offs, seller warranty from him is a JOKE.
Few eBay horror stories
If you are having a similar experience, please share the seller details and help us compile the list of scamers on eBay.